We help healthcare teams operate at their best
From fax processing to patient outreach to referral tracking, BookHealth automates the workflows that consume your front office -- so your team can focus on care.
Fax automation
Fax & Document Automation
Every fax classified, every referral extracted, every document routed. BookHealth's AI reads incoming faxes with clinical-grade precision, extracts patient demographics, insurance details, and referral information, then syncs it directly to your EMR.
Document details
Document details
Document details
Cardiology Referral
Cardiology Referral
Cardiology Referral
14 Apr, 2026, 09:12 AM
14 Apr, 2026, 09:12 AM
14 Apr, 2026, 09:12 AM
Fax #4281
Fax #4281
Fax #4281
Category
Category
Category
Referral
Referral
Referral
Status
Status
Status
Processed
Processed
Processed
Source
Source
Source
Fax line 905-*-3304**
Fax line 905-*-3304**
Fax line 905-*-3304**
Document ID
Document ID
Document ID
DOC-20260414-001
DOC-20260414-001
DOC-20260414-001
View document
View document
View document
Route to EMR
Route to EMR
Route to EMR
Our AI reads every inbound fax the way your best MOA would -- deciphering handwritten notes, interpreting checkboxes, parsing multi-page documents, and handling poor scan quality.
Our AI reads every inbound fax the way your best MOA would -- deciphering handwritten notes, interpreting checkboxes, parsing multi-page documents, and handling poor scan quality.
Referrals, lab results, prescription renewals, prior authorization responses, insurance documents, records requests, and more. BookHealth recognizes 130+ Canadian healthcare document types and classifies each one in seconds.
Referrals, lab results, prescription renewals, prior authorization responses, insurance documents, records requests, and more. BookHealth recognizes 130+ Canadian healthcare document types and classifies each one in seconds.
Before a patient is contacted or an appointment is booked, BookHealth verifies OHIP, WSIB, and private insurance coverage automatically. Eligibility issues are flagged upfront so your team isn't chasing problems later.
Before a patient is contacted or an appointment is booked, BookHealth verifies OHIP, WSIB, and private insurance coverage automatically. Eligibility issues are flagged upfront so your team isn't chasing problems later.
Every extracted document, verified referral, and confirmed appointment syncs bidirectionally into your EMR in real time. BookHealth reads patient data and writes back confirmed actions automatically.
Every extracted document, verified referral, and confirmed appointment syncs bidirectionally into your EMR in real time. BookHealth reads patient data and writes back confirmed actions automatically.
Patient Outreach & Scheduling
Patient Outreach & Scheduling
Reach every patient, every time. BookHealth automatically contacts referred patients by text, email, and phone to confirm appointments, follow up on no-shows, and re-engage dormant referrals.
Patient Outreach - April
Patient Outreach - April
Patient Outreach - April
284 / 340 patients contacted
284 / 340 patients contacted
84%
84%
84%
56 patients pending outreach this week
56 patients pending outreach this week
View pipeline
View pipeline
View pipeline
Referral #KM2241 has been unscheduled for 72 hours
Referral #KM2241 has been unscheduled for 72 hours
Contact patient
Contact patient
Contact patient
Scheduling overdue
Scheduling overdue
Scheduling overdue
Weekly Appointment Volume
Weekly Appointment Volume
312
312
312
+12%
+12%
+12%
Booked
Booked
Booked
Confirmed
Confirmed
Confirmed
No-Show
No-Show
No-Show
Rescheduled
Rescheduled
Rescheduled
Multi-channel outreach (SMS, email, voice)
Reach patients where they are. BookHealth sends appointment confirmations, reminders, and follow-ups by text, email, and phone -- automatically, following your clinic's communication preferences.
Multi-channel outreach (SMS, email, voice)
Reach patients where they are. BookHealth sends appointment confirmations, reminders, and follow-ups by text, email, and phone -- automatically, following your clinic's communication preferences.
Multi-channel outreach (SMS, email, voice)
Reach patients where they are. BookHealth sends appointment confirmations, reminders, and follow-ups by text, email, and phone -- automatically, following your clinic's communication preferences.
Intelligent follow-up sequences
If a patient doesn't respond to a text, BookHealth follows up by phone. If a referral goes unscheduled for 30 days, outreach escalates. Every sequence is configurable to your clinic's rules.
Intelligent follow-up sequences
If a patient doesn't respond to a text, BookHealth follows up by phone. If a referral goes unscheduled for 30 days, outreach escalates. Every sequence is configurable to your clinic's rules.
Intelligent follow-up sequences
If a patient doesn't respond to a text, BookHealth follows up by phone. If a referral goes unscheduled for 30 days, outreach escalates. Every sequence is configurable to your clinic's rules.
Appointment booking and confirmation
Patients can confirm, reschedule, or cancel by replying to a text. BookHealth updates the EMR in real time -- no staff intervention needed for routine scheduling changes.
Appointment booking and confirmation
Patients can confirm, reschedule, or cancel by replying to a text. BookHealth updates the EMR in real time -- no staff intervention needed for routine scheduling changes.
Appointment booking and confirmation
Patients can confirm, reschedule, or cancel by replying to a text. BookHealth updates the EMR in real time -- no staff intervention needed for routine scheduling changes.
AI Receptionist
AI Receptionist
Every call answered, 24/7. BookHealth's voice AI handles inbound patient calls with natural conversation, books appointments, answers common questions, and routes complex inquiries to your team.
Export report
Export report
Export report
Call volume
Call volume
Call volume
Weekly Call Resolution Report
Weekly Call Resolution Report
Weekly Call Resolution Report
April 10, 2026
April 10, 2026
April 10, 2026
Call routing
Call routing
Call routing
Escalation & Transfer Summary
Escalation & Transfer Summary
Escalation & Transfer Summary
April 3, 2026
April 3, 2026
April 3, 2026
Call analytics
Call analytics
Call analytics
Natural voice AI
Rachel speaks naturally, not like a phone tree. She understands what callers need, responds conversationally, and handles scheduling, inquiries, and routing without scripts or button prompts.
Natural voice AI
Rachel speaks naturally, not like a phone tree. She understands what callers need, responds conversationally, and handles scheduling, inquiries, and routing without scripts or button prompts.
Natural voice AI
Rachel speaks naturally, not like a phone tree. She understands what callers need, responds conversationally, and handles scheduling, inquiries, and routing without scripts or button prompts.
24/7 availability
Nights, weekends, holidays. Rachel answers every call on the first ring. Patients who call at 10 PM to book a morning appointment get the same experience as those who call at 10 AM.
24/7 availability
Nights, weekends, holidays. Rachel answers every call on the first ring. Patients who call at 10 PM to book a morning appointment get the same experience as those who call at 10 AM.
24/7 availability
Nights, weekends, holidays. Rachel answers every call on the first ring. Patients who call at 10 PM to book a morning appointment get the same experience as those who call at 10 AM.
Call routing and triage
Clinical questions, complaints, and urgent matters are transferred to the right person with full context. Rachel doesn't try to handle what humans should -- she gets callers there faster.
Call routing and triage
Clinical questions, complaints, and urgent matters are transferred to the right person with full context. Rachel doesn't try to handle what humans should -- she gets callers there faster.
Call routing and triage
Clinical questions, complaints, and urgent matters are transferred to the right person with full context. Rachel doesn't try to handle what humans should -- she gets callers there faster.
Referral Automation
Track every referral. Lose nothing.
From the moment a referral fax arrives to the day the patient walks into their appointment, BookHealth tracks every step. See which referrals are complete, which are waiting on information, and which are at risk of falling through.
Referral Automation
Track every referral. Lose nothing.
From the moment a referral fax arrives to the day the patient walks into their appointment, BookHealth tracks every step. See which referrals are complete, which are waiting on information, and which are at risk of falling through.
Referral Automation
Track every referral. Lose nothing.
From the moment a referral fax arrives to the day the patient walks into their appointment, BookHealth tracks every step. See which referrals are complete, which are waiting on information, and which are at risk of falling through.
Prescription Management
Rx renewals processed, not piled up.
Pharmacy renewal requests arrive by fax and sit in a queue. BookHealth classifies them, matches them to the patient record, and presents them to the physician for one-click approval -- cutting turnaround from days to hours.
Prescription Management
Rx renewals processed, not piled up.
Pharmacy renewal requests arrive by fax and sit in a queue. BookHealth classifies them, matches them to the patient record, and presents them to the physician for one-click approval -- cutting turnaround from days to hours.
Prescription Management
Rx renewals processed, not piled up.
Pharmacy renewal requests arrive by fax and sit in a queue. BookHealth classifies them, matches them to the patient record, and presents them to the physician for one-click approval -- cutting turnaround from days to hours.
EMR Integration
Works inside the EMR you already use.
BookHealth connects bidirectionally to Accuro, OSCAR Pro, Telus PS Suite, and PointClickCare. Patient data flows in, confirmed actions flow back. No new software to learn. No disruption to your existing workflows.
EMR Integration
Works inside the EMR you already use.
BookHealth connects bidirectionally to Accuro, OSCAR Pro, Telus PS Suite, and PointClickCare. Patient data flows in, confirmed actions flow back. No new software to learn. No disruption to your existing workflows.
EMR Integration
Works inside the EMR you already use.
BookHealth connects bidirectionally to Accuro, OSCAR Pro, Telus PS Suite, and PointClickCare. Patient data flows in, confirmed actions flow back. No new software to learn. No disruption to your existing workflows.
Why Canadian clinics are moving to BookHealth
Legacy tools keep your front office reactive. BookHealth makes it proactive.
Manual Front Office
Staff manually sort and file 50+ faxes per day
Phone calls go to voicemail during peak hours
Referrals tracked in spreadsheets or not at all
Rx renewals sit in a fax queue for days
No visibility into referral conversion rates
Onboarding new tools takes months of training
Data siloed across fax, phone, and EMR
Reporting requires manual chart pulls
Vectura
Built specifically for modern finance operations.
Clean, intuitive interface designed for speed.
One platform — expenses, budgets, vendors.
Smart approval flows with built-in controls.
Real-time insights with budget health indicators.
Up and running in days with guided implementation.
Transparent pricing with everything included.
Dynamic, customizable reports you can actually use.
Manual Front Office
Staff manually sort and file 50+ faxes per day
Phone calls go to voicemail during peak hours
Referrals tracked in spreadsheets or not at all
Rx renewals sit in a fax queue for days
No visibility into referral conversion rates
Onboarding new tools takes months of training
Data siloed across fax, phone, and EMR
Reporting requires manual chart pulls
BookHealth AI
Every fax read, classified, and routed automatically
Every call answered on the first ring, 24/7
Referrals tracked from fax receipt to booked appointment
Rx renewals presented for one-click physician approvalapproval flows with built-in controls.
Real-time analytics on every front office workflow
Live in under 2 weeks with zero disruption
Unified data flowing directly into your EMR
Automated reporting on referrals, calls, faxes, and scheduling
Manual Front Office
Staff manually sort and file 50+ faxes per day
Phone calls go to voicemail during peak hours
Referrals tracked in spreadsheets or not at all
Rx renewals sit in a fax queue for days
No visibility into referral conversion rates
Onboarding new tools takes months of training
Data siloed across fax, phone, and EMR
Reporting requires manual chart pulls
BookHealth AI
Every fax read, classified, and routed automatically
Every call answered on the first ring, 24/7
Referrals tracked from fax receipt to booked appointment
Rx renewals presented for one-click physician approval
Real-time analytics on every front office workflow
Live in under 2 weeks with zero disruption
Unified data flowing directly into your EMR
Automated reporting on referrals, calls, faxes, and scheduling
Connects to the EMR systems Canadian clinics actually use.
Bidirectional integration. Real-time sync. No middleware. No manual imports.
Frequently asked questions
Answers to common questions about getting started and using BookHealth day to day.
Book a demo call
See how BookHealth handles your clinic's faxes, referrals, and phone calls -- live, with your actual workflows.
Do you prefer email? We're available at:
Book a demo call
See how BookHealth handles your clinic's faxes, referrals, and phone calls -- live, with your actual workflows.
Do you prefer email? We're available at:
Book a demo call
See how BookHealth handles your clinic's faxes, referrals, and phone calls -- live, with your actual workflows.
Do you prefer email? We're available at:
No. BookHealth works alongside your existing EMR -- Accuro, OSCAR Pro, Telus PS Suite, or PointClickCare. It reads patient data and writes back confirmed actions. Your team keeps using the same tools they already know.
Most clinics are fully live in under a week. Our team maps your workflows, configures your scheduling rules, and connects to your EMR. No lengthy implementation projects.
All data is stored and processed entirely within Canada. BookHealth is built to comply with PHIPA and PIPEDA from the ground up, with end-to-end encryption across every integration.
No. BookHealth uses a human-in-the-loop model. AI processes documents, makes calls, and routes tasks -- but clinical decisions and sensitive actions are always reviewed by your staff before they're committed.
Contact us for pricing tailored to your clinic size and workflow needs. There are no hidden fees, and we offer pilot programs so you can see results before committing.
No. BookHealth works alongside your existing EMR -- Accuro, OSCAR Pro, Telus PS Suite, or PointClickCare. It reads patient data and writes back confirmed actions. Your team keeps using the same tools they already know.
Most clinics are fully live in under a week. Our team maps your workflows, configures your scheduling rules, and connects to your EMR. No lengthy implementation projects.
All data is stored and processed entirely within Canada. BookHealth is built to comply with PHIPA and PIPEDA from the ground up, with end-to-end encryption across every integration.
No. BookHealth uses a human-in-the-loop model. AI processes documents, makes calls, and routes tasks -- but clinical decisions and sensitive actions are always reviewed by your staff before they're committed.
Contact us for pricing tailored to your clinic size and workflow needs. There are no hidden fees, and we offer pilot programs so you can see results before committing.
No. BookHealth works alongside your existing EMR -- Accuro, OSCAR Pro, Telus PS Suite, or PointClickCare. It reads patient data and writes back confirmed actions. Your team keeps using the same tools they already know.
Most clinics are fully live in under a week. Our team maps your workflows, configures your scheduling rules, and connects to your EMR. No lengthy implementation projects.
All data is stored and processed entirely within Canada. BookHealth is built to comply with PHIPA and PIPEDA from the ground up, with end-to-end encryption across every integration.
No. BookHealth uses a human-in-the-loop model. AI processes documents, makes calls, and routes tasks -- but clinical decisions and sensitive actions are always reviewed by your staff before they're committed.
Contact us for pricing tailored to your clinic size and workflow needs. There are no hidden fees, and we offer pilot programs so you can see results before committing.