Receive inbound documents
Every fax in one queue.

Fax and referral workflow
Fictional demo data. Staff review flagged items.
Inbound documents
3 activeReferral #0248
Specialist referral
Ready to route
Document #0249
Lab report
Patient match found
Referral #0250
Incomplete referral
Review required
Selected workflow
Specialist referral
Document type
Referral
Patient match
Matched
Requested service
Specialist consultation
Missing information
None detected
Next action
How the workflow runs
Receive inbound documents
Every fax in one queue.
Identify and extract
Type identified, details captured.
Match and route
Matched to patient and queue.
Review and track
Uncertain items go to staff.
Features for the queue
Your intake rules. Less manual work.
Referrals, results, renewals, records requests, identified on arrival.
Names, dates, services, referring providers, pulled out.
Uncertain matches go to staff.
To the right provider, location, or queue by your rules.
Missing referral and authorization documents flagged for follow-up.
Uncertain matches and sensitive actions wait for staff approval.
Prepared document returned to your workflow.
Status visible from intake to done.
Referrals, results, renewals, records requests, and prior authorization documents.
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