Book Health
Clinic team reviewing an organized referral workflow

Faxes in. Referrals moving.

Sorted, matched, routed. Staff handle exceptions.

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Fax and referral workflow

From fax to reviewable work.

Fictional demo data. Staff review flagged items.

Inbound documents

3 active

Referral #0248

Specialist referral

Ready to route

Document #0249

Lab report

Patient match found

Referral #0250

Incomplete referral

Review required

Selected workflow

Specialist referral

Ready for staff review

Document type

Referral

Patient match

Matched

Requested service

Specialist consultation

Missing information

None detected

Next action

Route to referral queueKeep human oversight

How the workflow runs

How it runs.

Receive inbound documents

Every fax in one queue.

Identify and extract

Type identified, details captured.

Match and route

Matched to patient and queue.

Review and track

Uncertain items go to staff.

Features for the queue

Your intake rules. Less manual work.

Document classification

Referrals, results, renewals, records requests, identified on arrival.

Administrative detail extraction

Names, dates, services, referring providers, pulled out.

Patient matching

Uncertain matches go to staff.

Provider and queue routing

To the right provider, location, or queue by your rules.

Missing information review

Missing referral and authorization documents flagged for follow-up.

Review by confidence

Uncertain matches and sensitive actions wait for staff approval.

EMR workflow handoff

Prepared document returned to your workflow.

Referral status and follow-up

Status visible from intake to done.

Questions about Fax & Referral Triage

Referrals, results, renewals, records requests, and prior authorization documents.

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