Platform · Prior authorization for radiology
Prior authorization, handled by your AI front office.
Every patient cleared before they arrive. No staff on hold.
The cost of prior auth today
Plan rules. Missing records. Payer calls.
- Plan-specific rules
- Requirements depend on the patient’s plan, not just the insurer.
- Missing documentation
- Notes and prior reports live with referring offices.
- Payer calls
- Some authorization checks still require a phone call.
- Schedule risk
- Pending approvals put appointments and scanner capacity at risk.
How it works
Four steps, every scheduled patient.
- 01
Determine
Match patient eligibility against plan-specific criteria to see if authorization is required.
- 02
Gather
Collect clinical documentation from referring offices, including by fax.
- 03
Submit or call
Sequence submissions to payer rules, or have our AI voice agent call when no electronic channel exists.
- 04
Show status
Every scheduled patient appears on the board, green or red, three weeks out.
Interactive demo · fictional data
Three weeks out. Green before they arrive.
See authorization status across the next three weeks. Select a patient to view the activity log.
Built for appeals
The record behind every appeal.
Every call, submission and response is logged with time, operator and outcome.
A clear record of what was checked, submitted and confirmed helps your team respond when a payer disputes authorization.
Works with your front office
Works with your RIS.
Your RIS stays the system of record, and Book Health handles clinical documentation from referring offices, including by fax.
- Schedule backfillMove cleared patients into open slots.
- No-show reductionConfirm and remind patients once they are cleared.
- Utilization reportingSee scanner capacity against authorized volume.